WEB DESIGN FAQs

General Web Design FAQs for Business Owners

1. How much does a new website cost?
Our websites start at $999 and go up depending on how many pages and features you need. We provide transparent pricing after a discovery call.

2. Do you only create WordPress websites?
Yes. We exclusively design and develop WordPress websites. If you’re using Wix, Shopify, Squarespace, or another platform, a new WordPress site will be required to work with us.

3. Will you maintain my website for me?
Yes. We offer ongoing maintenance packages to ensure your WordPress website remains secure, updated, and optimized.

4. Will my website be mobile-friendly?
Absolutely. Every site we create is fully responsive and optimized for mobile, tablet, and desktop devices.

5. How long does it take to build a website?
We typically deliver standard websites in 1 to 2 weeks, depending on complexity and content readiness.

6. What if I need help after the site is launched?
We offer support services for ongoing assistance. Whether it’s technical troubleshooting or content updates, we’re here to help.

7. Who hosts the website?
We host all websites on our secure servers. Clients do not need to manage third-party hosting.

8. Can I update the website myself?
Yes. We provide training and documentation so you can confidently manage your site content.

9. Can I have an email signup form on my site?
Yes. We integrate platforms like Mailchimp, ActiveCampaign, and ConvertKit to build your subscriber list.

10. How many pages do I get?
There’s no set limit. We’ll propose a page structure based on your goals. Pricing is adjusted according to the number of pages.

11. How do you build my website?
We follow a strategy-first approach. After discovery and planning, we create wireframes, design mockups, and then develop the site with speed and SEO optimization.

12. Can you update my existing website?
We can update existing WordPress websites. If you are on another platform, a full rebuild in WordPress will be required.

13. How long will it take to rank on Google?
SEO results vary, but most websites see meaningful traction within 3 to 6 months with consistent SEO effort.

14. How much does hosting cost?
Hosting is included as part of our services when you work with us.

15. Is SEO included in web design?
We include basic SEO setup (metadata, speed optimization, mobile responsiveness). Monthly SEO campaigns are available separately.

16. Can you write content for my website?
Yes. Our copywriters produce SEO-friendly, on-brand content tailored to your audience.

17. Will I lose Google rankings during a redesign?
Not if handled properly. We follow SEO-safe redesign protocols to retain and improve rankings. Sometimes a rebuild is required to ensure SEO success.

18. Can you improve my site without rebuilding it?
Only if your current site is on WordPress. Non-WordPress platforms require a rebuild.

19. Do I need HTTPS?
Yes. SSL certificates protect your users’ data and improve SEO. We ensure your site is HTTPS compliant.

20. How does a redesign work?
We assess your current site, define new goals, and develop a design strategy to relaunch with improved UX, SEO, and performance.

21. What happens if my site breaks?
We offer troubleshooting, emergency support, and maintenance to get you back online fast.

22. What’s the difference between CMS, DNS, Hosting, and FTP?

• CMS: WordPress is our exclusive platform for content management

• DNS: Points your domain to the host server

• Hosting: We host your site on our servers

• FTP: Transfers files between computer and server

23. Can you handle ongoing updates and maintenance?
Yes. We offer monthly plans that include backups, updates, performance monitoring, and support.

24. What are your payment terms?
We typically require a 50% deposit and 50% upon launch. We accept PayPal, Wise, and bank transfers.

25. Will I get a dedicated developer?
Depending on your project size and scope, we provide a consistent point of contact throughout the development process.

26. Can I hire multiple developers?
We’ll staff your project according to its needs but do not offer a developer hiring model.

27. I don’t like my current website. Can you help?
Absolutely. If it’s built on WordPress, we may be able to enhance or update it. If not, we will need to rebuild it on WordPress.

28. Can I use my existing domain?
Yes. We’ll help connect or migrate your domain to your new site.

29. What if I’m unhappy with the design?
We involve you in every stage and offer revisions to ensure satisfaction.

30. Will my website work on all devices?
Yes. Your site will be tested and optimized for iOS, Android, and all modern browsers.

31. I’m not sure what I need. Can you help?
Yes. We’ll guide you through a discovery process to define your needs.

32. Can you work with clients internationally?
Yes. We serve clients across the globe using Zoom, Slack, and cloud-based tools.

33. Can you redesign my existing site?
Yes, but only if it’s a WordPress site. Otherwise, we will rebuild it on WordPress.

34. What types of businesses do you serve?
We specialize in service-based small businesses. We do not work with eCommerce companies.

35. Why not use a free template site like Wix?
Templates offer convenience but lack flexibility, SEO, and scalability. We build custom, results-driven WordPress websites.

36. Will I see the design before development?
Yes. We provide wireframes and mockups for your approval before building anything.

37. What kinds of websites have you built?
We’ve created websites for legal, health, real estate, home services, coaching, travel, and education sectors.

38. Can you show me your portfolio?
Yes. Visit [insert portfolio link] to view examples of our work.

39. Can you design a logo for me?
We do not offer logo design, but we’re happy to refer you to a trusted partner.

40. Do I have to choose a template?
Not necessarily. We can design from scratch or start with a base theme and customize it fully.

41. Can you work with a design I already have?
Yes. If it’s compatible with WordPress, we can build or enhance your site using the design.

42. What CMS do you use?
We exclusively use WordPress for all websites.

43. How does your design process work?

• Discovery

• Wireframes

• Mockups

• Development

• Testing & Launch

Overdrive Digital Marketing – Agency-Specific FAQs

1. What makes Overdrive different?
We combine marketing psychology, social behavior theory, and cutting-edge digital strategy to deliver lasting ROI. Inspired by Dr. Brad Ictech’s research, we design human-centric web experiences that influence behavior.

2. What services do you offer?

• Web Design & Development (WordPress only)

• SEO & Local SEO

• PPC Advertising

• Social Media Management

• Email & SMS Marketing

• Funnel Design & Optimization

• CRO & Analytics

3. Do you provide marketing strategy?
Yes. We apply the 8-stage Customer Value Journey framework to guide every campaign from awareness to advocacy.

4. How do you track performance?
Through Google Analytics, heat maps, dashboards, CRM integration, and SEO ranking reports.

5. Can you help us with content marketing?
Yes. From blog writing to email sequences, we handle strategy and production.

6. Do you work with agencies?
No. We do not white-label our services. We partner directly with businesses to deliver measurable results.

7. Where are you based? Do you serve remote clients?
We’re based in New Orleans, LA, but 80% of our clients are remote. We’re experts in remote collaboration.

8. How do I get started?
Book a free strategy call or fill out our contact form at [website link] to get started.

9. How much does SEO cost?
Our SEO plans start at $299/month for local keywords in smaller markets. Our most popular plan is $499/month and includes more robust optimization and tracking.